A familiar scenario for anyone using delivery services in Nigeria is the constant back and forth calls between the rider, logistics company and the customer. Sometimes, the cost of delivery can be equally as frustrating and for a business owner, the stress involved is twice as much. The delivery system in Nigeria has grown over the years with the significant increase in online shopping, which has caused a sudden bloom in the logistics sector. With the significant number of key players in the logistics market, such as GIG, ABC, Kwik etc. There has been really no one demystifying the delivery service system in Nigeria. According to research, the major issues faced by individuals using delivery services in Nigeria are cost, speed, and proximity.
Cost
The access to pocket-friendly delivery services isn’t unrealistic because the market is highly competitive but the issue is when there is limited access to the affordable ones because they are less popular. Searching for cheap delivery services becomes tiring and time-consuming, so we just stick to whatever we have around to get the job done.
Speed
The delay in delivery has affected many small scale businesses that rely mostly on delivery services to carry out their daily sales. This is because there is no efficient way to actually tell the exact location of the rider at a given time which leaves both the seller and buyer apprehensive. For individuals who sell perishable goods, the speed of delivery can either make or mar their business. As business owners, orders can come in really early or late, individuals who also have something to deliver can also find themselves looking for ways to deliver a parcel at any time, which is an issue when you can get any rider instantly.
Proximity
The question most times is how do I get a rider close to me or how do I know there is a rider close to me? With a large number of delivery services in Nigeria, one will expect these issues to be resolved which isn’t the case. Many small scale delivery services within our environment do not have the popularity of the key players but offer premium services. The pertinent question becomes how do we access them?
Dace is a mobile application designed to bring a lasting solution to the delivery issues in Nigeria. This digital solution was built with the sole aim of making delivery services easier, cheaper and better. The major setbacks faced by logistics companies, business owners and individuals who often use delivery services has been solved on the Dace platform.
THE HOW
Let’s take an in-depth look at how Dace was able to solve the delivery service issues in Nigeria in one mobile application; The Dace application is designed for 3 major users (customer, logistics company and the rider/admin).
Customers: This refers to individuals or businesses who want to make a certain delivery or pick up an item. Signing up as a customer means you will be needing delivery services from the Dace application.
Company: This category is for the logistics company offering pick-up/delivery services to the registered customers.
Riders/Admins: These are individuals working for the logistics company and can sign up based on an invite from the company.
Dace allows the customer to search for riders closer to them and place a pick-up/delivery order on the application while stating their price. On the company/admin end, prices can be negotiated or simply approved/declined. The company/admin assigns a rider for the trip after approval which can be monitored by the customer and company in real-time.
THE WHY
Some of the reasons you should get the Dace application as an individual include;
Multiple options of delivery services close to you
Cheaper deliveries
Ability to track and monitor where the rider is in real-time.
Get recommendations of riders closer to you
Pay directly to delivery companies by cash or card
For logistics companies, the benefits of having the Dace application are;
Access to a large pool of customers with no form of publicity
Ability to track and monitor your riders
Finance management and tracking.
Communicate directly and efficiently with customers.
CONCLUSION
Save yourself the stress of frequent calls asking where the rider is, price bargaining and searching for the next available rider by getting the Dace application on Google play store or App Store on your devices today. To get more information about Dace visit our website and drop us feedback anytime